Supporting over 1 million users in the UK and over 1.7 million devices across Western Europe, our Desktop Managed Service offers to establish contracts for service on any of your IT products, anywhere in the world (220 countries), 24 hours a day, seven days a week, in all major business languages.
In a nutshell we take your IT problems and solve them for you, to keep your business up and running, and working effectively and efficiently.
Desktop Managed Service can cover the whole lifecycle, from product supply (Fujitsu brand or multi-vendor) all the way to correct and safe disposal. In between core services include Service Desk, End User Infrastructure Services, End User Device Services, and Deskside Services, with a whole host of additional options.
In a nutshell we take your IT problems and solve them for you, to keep your business up and running, and working effectively and efficiently.
Desktop Managed Service can cover the whole lifecycle, from product supply (Fujitsu brand or multi-vendor) all the way to correct and safe disposal. In between core services include Service Desk, End User Infrastructure Services, End User Device Services, and Deskside Services, with a whole host of additional options.
TRIOLE is our process for delivering the benefits of IT industrialisation.
TRIOLE enables our customers to reduce costs, improve reliability and cut
the time required to deploy new services. We deliver this through driving IT standardisation, re-use and continuous improvement helping organisations become more dynamic enterprises. TRIOLE design ensures that our customers IT users have high availability and the service is delivered at a low cost.
Our Global Programme Management Office (GPMO) provides service on multi vendor IT products 24 hours a day, 7 days a week. Multi lingual service desks deliver support across key time zones delivering a real time view. A focus on six sigma tools and continuous improvement drive increased value.
The GPMO utilises ITIL to provide a common set of processes language and adheres to a global standards governance model. Take a look at this video for more information.
Watch the video >
The GPMO utilises ITIL to provide a common set of processes language and adheres to a global standards governance model. Take a look at this video for more information.
Watch the video >
